Consumer Duty – Audit considerations
In July 2022 the Financial Conduct Authority (FCA) published its Consumer Duty Implementation plans by way of a Policy Statement (PS22/9) and Finalised Guidance (FG22/5). These documents can be read in full at https://www.fca.org.uk/publications/policy-statements/ps22-9-new-consumer-duty and https://www.fca.org.uk/publication/finalised-guidance/fg22-5.pdf, respectively. From the FCA “We set out the final rules and guidance for a…